Careers with Centra
When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra employee, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!
Who We’re Looking For
You might be a good fit for our culture if you are:
- Friendly and helpful
- Service oriented
- Comfortable in a fast-paced environment
- Positive, passionate and accountable
Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.
|Benefits for Full-Time Employees||Benefits for Full-Time and Part-Time Employees|
|Comprehensive Medical/Prescription (3 plans)||Paid Holidays (9 full & 2 half)|
|Comprehensive Dental||Paid Vacation|
|Vision||401-K (with company matching)|
|Paid Personal Time||Incentives|
|Paid Bereavement||Internal Promotions|
|Employer Paid Life Insurance & ADD||Recruiting Referral Bonus|
|Employer Paid Short & Long Term Disability||Compassion Care|
|Flex Spending||Paid Parental Time Off|
|Employee Assistance Program||Paid Elder Care Time Off|
|Tuition Reimbursement||Civic Service – Time Off|
|Professional Image Loans|
|Reward & Recognition Program|
Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required.)
Member Service Associate (Full-Time) – Columbus
Member Service Associate (Part-Time) – Columbus
Member Service Associate (Part-Time) – Scottsburg Wal-Mart
Member Service Associate (Part-Time) – New Albany
Member Service Associate (Part-Time) – Shelbyville
Member Service Associate (Full-Time) – Shelbyville
Member Service Associate (Full-Time) – Edinburgh
Member Service Associate (Part-Time) – Seymour
Member Service Representative (Part-Time) – Seymour: The Member Service Representative is responsible for meeting and servicing the financial needs of all members through promoting and selling Credit Union products and services based upon member needs. Responsibilities include but are not limited to: performing all aspects of the lending processes including but not limited to full application processing, collateral valuation, document preparation, loan closing, and file maintenance, loan underwriting within set limitations, lien perfection and document retention practices. Perform account openings, respond to member inquiries, perform maintenance functions, assist with teller transactions as needed and ensure a positive member experience. The requirements for this position include: Two or more years of sales experience in lending or banking strongly preferred, minimum of High School diploma or GED required, demonstrated aptitude and desire for sales achievement, ability to work under minimal supervision is required, and a valid driver’s license.
Concierge (Part-Time) – Columbus (National Road): The Concierge role is responsible for ensuring a positive member experience either in person or via phone. Responsibilities include: greeting members in a timely and professional manner, assist in directing members to appropriate staff for the type of service needs identified through member interaction, promote and sell Credit Union products and services based upon member needs, resolve member inquiries and answer member questions, and provide administration support. The requirements for this position include: One or more years of related experience, minimum of a High School diploma or GED, demonstrated aptitude and desire for sales achievement, ability to work under minimal supervision is required, and a valid driver’s license.
Mortgage Specialist (Underwriter) (Full-Time) – The Mortgage Specialist (Underwriter) is responsible for underwriting mortgage loans in compliance with the secondary market guidelines as well as Centra Credit Union loan policies. Responsible for recommendations and approvals to be within compliance of policies and regulations. Promotes the credit union in the business community. Assists members with questions regarding Centra Credit Union products, services, or problems. Looks for opportunities to pre-approve other loan products to offer the member(s). The loan officer exercises discretion and independent judgment in their decision making. The Mortgage Specialist requirements include:
- Minimum of two years of mortgage underwriting experience and associates degree or minimum of 4 years underwriting experience and high school graduate or equivalent.
- Must have or achieve NMLS registration
- Valid driver’s license
- Strong analytical, organization, computer and communication skills
Finance Specialist (Full-Time) – The Finance Specialist supports the accounting and finance functional areas. Responsibilities include preparing monthly and quarterly management reports, prepare account reconciliations, assist controller with various month-end processing, monitor trends to anticipate budget expense needs, reporting loan and deposit data to staff, assist with various tax schedule preparations. Position requires a Bachelor’s degree (B.A.) from four-year college or university in an Accounting or Finance related field. In addition to the academic requirement, the employee should have two to five years of related experience in Accounting and/or Finance. Experience running financial models is a plus.
Senior Transaction Processing Associate (Full-Time) – The Senior Transaction Processing position processes ACH exceptions ensuring proper posting to members’ accounts, creates ACH return files, and balances daily activity with the Federal Reserve. This position clears, corrects, returns, and processes ACH exception and requests. This position has supervisor responsibility for specialists accountable for check processing and return functions. Serves as a staff resource for peers. Approves international wires and assists with wire compliance. The requirements for this position include: High school diploma or general education degree (GED); functional knowledge of NACHA rules and regulations; Up to twelve months related experience and/or training; or equivalent combination of education and experience.
Indirect Loan Underwriter (Full-Time) – The Indirect Loan Underwriter is responsible for the approval of loans and ensuring compliance with credit union procedures. Position will solicit members for credit union services. Will be responsible for implementing an aggressive sales environment with auto dealerships and be a direct contact for indirect dealers. Will be responsible for building growth and maintaining compliance within the program. Will oversee tracking of monthly dealer production. The loan officer exercises discretion and independent judgment in their decision making. This position requires a High school diploma or general education degree (GED); Three to five years related experience and/or training; or equivalent combination of education and experience.
Marketing Support Specialist (Part-Time) – This position is responsible for supporting the marketing department and its goals and strategies, particularly with budget and vendor tracking, and coordination of events, direct mail, promotional items and marketing projects. Responsibilities include tracking and reporting region budget reports, process marketing invoices, coordinate direct mailings, maintain accurate and up-to-date media contact records, maintain archived records of newsletter, advertising, news and PR coverage of Centra, organize and coordinate contests, prizes, awards, giveaways as directed, including sales initiatives and other regular rewards to members, maintain and monitor all stock promotional items, answer general inquiries and perform marketing duties for other branches or departments, serve as back-up to Graphic Design Specialist for website rate changes, coordinate Centra member events. Qualified candidate will have a High School or GED; one to three years’ related experience and/or training, or equivalent combination of education and experience.
Interested Applicants are encouraged to send their resume, including salary requirements, to HR@Centra.org.
Centra is an Equal Opportunity Employer.