When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra Team Member, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!
Who We’re Looking For
You might be a good fit for our culture if you are:
- Friendly and helpful
- Service oriented
- Comfortable in a fast-paced environment
- Positive, passionate and accountable
Benefits
Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.
For Full-Time Team Members |
For Full-Time and Part-Time Team Members |
| Paid Personal Time | Paid Vacation |
| Comprehensive Medical/Dental/Vision | Paid Family & Community Time |
| Employer Paid Life, ADD & Short/Long Term Disability Insurance | Paid Parental & Elder Care Time Off |
| Tuition Reimbursement | Paid Holidays (9 full & 2 half) |
| Paid Bereavement | |
| 401-K (with company matching) | |
| HSA Accounts | |
| Bonus programs, including Partners in Performance Program | |
| Employee Assistance Program |
Available Positions
Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).
Member Service Associate (Full-Time) – Columbus, IN and New Albany, IN (NEW Branch)
______________________________________________________________________________________________________________
AVP Network/Infrastructure (Full-Time) – Columbus, IN – The AVP Network/Infrastructure will manage, direct and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the Centra’s IT assets. This includes overseeing the various activities surrounding information technology including, but not limited to network and infrastructure, systems analysis and design, software development, hardware and software acquisition, installation, testing, training, maintenance, and ongoing technical support. Provides expert technical skills and management on various information technology projects and initiatives. Provides consultation or expert advice to senior management. Investigates and resolves matters of significance on behalf of internal customers and members exercising discretion, tact, and independent judgment in decision-making. Assists the SVP of Information Technology with development and implementation of strategic and tactical technology solutions.
This position requires skills, education/training and experience in the following areas:
- Bachelor’s degree from four-year College or university
- Five to eight years’ related experience and/or training
- Microsoft, Cisco and VMware certifications preferred
- Equivalent combination of education and experience may be considered
- Microsoft SQL, Linux, Enterprise Job Scheduler, Scripting, Disaster Recovery
- KACE software deployment, patching and administration
______________________________________________________________________________________________________________
Business Services Credit Analyst (Full-Time) – Columbus, IN – This position is responsible for credit analysis and credit approval memo for submission to loan committee and other related documents. Identifies and communicates to Commercial Loan Officers the financial, tax, and other documents required to complete accurate cash flow and financial credit analysis per Centra Credit Union Member Business Lending Policy. The Credit Analyst is responsible for making explicit recommendations to Commercial Loan Officers and Loan Committees that result in strengthened credit relationships.
The successful candidate for this position must have:
- Bachelor’s degree; Three to five years related experience and/or training; or equivalent combination of education and experience.
- Experiences in the above including: Financial statement and tax return knowledge (both personal and business), Experience with reviewing personal credit bureau reports, Understand business entity types and their difference as it relates to financial liability.
- Valid Driver’s License
- Strong organization skills, communication skills, PC skills, analytical and deductive reasoning.
______________________________________________________________________________________________________________
Contact Center Lending Agent (Full-Time) – Columbus, IN – This position is responsible for positive member experience delivery through sales and service performance via phone and electronic delivery channels. Responsible for developing a lending specialty and for managing activities to obtain monthly goals primarily focused around loan generation, member development, checking and online banking growth. Practices issue resolution from basic to complex, employing active problem solving and account analysis to provide solutions based on member needs. Performs account opening, closing, payment processing, maintenance functions, and technical troubleshooting for all types of products and services.
The successful candidate for a Contact Center Lending Agent must have:
- One to three years of related experience and/or training
- Financial service experience preferred
- High School diploma or general education degree (GED)
- NMLS Registration (or the ability to receive)
______________________________________________________________________________________________________________
Member Service Representative (Full-Time) – Openings in Jeffersonville, IN and our new branch in New Albany, IN – This position serves as primary contact with members for all service and sales requests and inquiries. The MSR is responsible for opening and maintenance of all deposit, loan, and electronic products and services. Proactively generates loan production through the identification, solicitation, application taking, and closing duties associated with all types of consumer loan products. Achieves assigned goals including new checking account production, consumer loan production, member sales and service delivery, and other product and service cross-sell and referrals. Balancing cash drawers to receipt and disbursing transactions received each day.
The successful candidate for a Member Service Representative must have:
- One to three years related experience and/or training with lending, service, and cash handling as well as a high school diploma or equivalent.
- NMLS Registration (or the ability to receive)
______________________________________________________________________________________________________________
Branch Sales Manager (Full-Time) – Edinburgh, IN – The Branch Sales Manager oversees the efficient and effective management of a branch office. This position is responsible for branch management, which includes fulfillment of supervisory and staff development duties; ensuring positive member experience standards through sales and service delivery; delivering loan, savings and net income growth within budgetary requirements; and maintaining branch in a safe and sound manner in compliance with policy and procedure.
This position requires skills, education/training and experience in the following areas:
- Associate’s degree required
- Three to five years related experience and/or training
- Equivalent combination of education and experience may be considered
_____________________________________________________________________________________________________________
Don’t see the perfect position right now? We’re growing and adding new positions all the time. Send us your resume and we will review to see if you’re the right fit for a new position/role with Centra. It’s an exciting time of growth for Centra and we don’t want to miss discovering you and the professional skills you would bring to the Centra family! Thanks for thinking of us for your career.
_____________________________________________________________________________________________________________
Interested applicants are encouraged to download the Employment Application or stop by your nearest branch to pick up an application. This PDF is a fillable form, and can be completed and signed electronically. When complete, email to hrrecruiting@centra.org.
Employment Application (PDF)Fillable form features may require the latest version of Adobe Acrobat Reader DC, download for free > get.adobe.com
If you’re unfamiliar with fillable forms, you can download, print and fill out the application manually, then email to hrrecruiting@centra.org or mail to: Human Resources, Centra Credit Union, PO Box 789, Columbus, IN 47202.
Centra is an Equal Opportunity Employer.