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When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra Team Member, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!

Who We’re Looking For

You might be a good fit for our culture if you are:

  • Friendly and helpful
  • Service oriented
  • Comfortable in a fast-paced environment
  • Positive, passionate, and accountable

Benefits

Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.

Benefits for Full and Part-Time Team Members

  • Paid Vacation
  • Paid Personal Time
  • Paid Family & Community Time
  • Paid Parental & Elder Care Time Off
  • Paid Holidays (9 full & 2 half)
  • Paid Bereavement
  • 401-K (with company matching)
  • HSA Accounts
  • Bonus programs, including Partners in Performance Program
  • Employee Assistance Program

Additional Benefits for Full-Time Team Members

  • Comprehensive Medical/Dental/Vision
  • Employer Paid Life, ADD & Short/Long Term Disability Insurance
  • Tuition Reimbursement

Available Positions

Member Service Associate (Full-Time) – Columbus, Carmel, Sellersburg, and Salem, IN – Individuals often begin their career with Centra as a Member Service Associate (Teller); this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).

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Member Service Associate (Part-Time) – Scottsburg Walmart, IN – Individuals often begin their career with Centra as a Member Service Associate (Teller); this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).

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Member Service Representative (Full-Time) – Columbus, IN – This position is responsible for positive member experience delivery through sales and service performance.  Responsible for meeting and servicing the financial needs of all members through promoting and selling Credit Union products and services based upon member needs.  Perform account opening, closing and maintenance functions for all types of deposit and loan products and services. This position will perform other duties including operation of a teller window if needed.

Primary responsibilities include, but are not limited to:

  • Serving as primary contact with members for all service and sales requests and inquiries.
  • Opening and maintenance of all deposit, loan, and electronic products and services.
  • Proactively generate loan production through the identification, solicitation, application taking, and closing duties associated with all types of consumer loan products.
  • Achieving assigned goals including new checking account production, consumer loan production, member sales and service delivery, and other product and service cross-sell and referrals
  • Balancing cash drawers to receipt and disbursing transactions received each day.

The position requires skills, education/ training and experience in the following areas:

  • High school diploma or general education degree (GED); One to three years related experience and/or training; or equivalent combination of education and experience.
  • Identify and uncover member financial needs
  • Delivery World Class Sales and Service
  • Communications internally and externally
  • Organization and general self-development
  • PC Skills
  • Accounting and other Analytical Skills
  • Cash Handling Skills

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Director of Team Member Experience (TME)- Business Partnerships (Full-Time) – Columbus, IN – This position is responsible for cultivating and positively impacting the TME through:  TME support and partner relations with the Centra family, Recruitment & Selection, Performance Management, and TME Department initiatives and representations.  This position is both a director and an individual contributor (Player/Coach).  The position reports to the Senior Vice President of TME and works closely/collaboratively with the SVP and TME team, as assigned, to accomplish TME goals/objectives/projects.

The responsibilities of the position include, but are not limited to:

Team Member Experience Partnerships: Directly and through team of 3 TME Business Partners is responsible for TME relations with team members and managers, coaching and providing TME support on a wide range of TME topics.   Ensures compliance with all related employment laws and Centra policies and values.  Responsible for administration of morale, recognition, and engagement activities.

Team Member Recruitment & Selection: Directly and through TME Business Partners is responsible for managing the recruitment and selection process for internal and external recruitment, hiring, and initial onboarding for most positions.  Ensure strong recruitment practices to align with Centra’s culture, business needs, and TME goals.

Performance Management: Directly and through TME Business Partners responsible for facilitation and administration of Performance Management.  Ensuring the timeliness, quality, compliance and consistency of performance management and alignment with Centra’s policies and values.  This includes but is not limited to specific  job descriptions, workplans, disciplinary action, performance improvement plans, and performance reviews.

TME Representation & Projects:  In collaboration with SVP of TME and TME colleagues, supports TME related projects, events, continuous improvement endeavors, achievement of  goals, and fostering of Centra’s core values, competencies and culture as directed by SVP of TME.

The position requires skills, education/ training and experience in the following areas:

  • Bachelor’s Degree in Human Resource Management or related field and a minimum of five year’s as a human resource professional with experience: in business partnering, recruitment, performance development, and employment/HR compliance. Equivalent combinations of education and experience may be considered.
  • Ability to communicate effectively with people both verbally and in writing (listens and understands problems and assist team members) at all levels as needed.
  • Robust coaching/consultative and collaboration skills.
  • Adept practitioner level knowledge and application of employment laws (FCRA, EEOC, DOL, NLRB, State Laws and Regs, etc.)
  • Competency in various aspects of motivation and emotional intelligence.
  • Problem solving, deductive reasoning & investigatory skills.
  • Supervisory & leadership experience
  • Administrative and organization skills, Ability to develop reports and analytical data, Time management

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Team Member Experience Business Partner (similar to an HR Generalist) (Full-Time) – Columbus, IN – The Team Member Experience Business Partner is responsible for cultivating and positively impacting the TME through:  TME support and partner relations with the Centra family, Recruitment & Selection, Performance Management, and TME Department initiatives and representations.  This position supports a segment of our Centra family remotely and in person throughout our central and southern Indiana markets.  The position does NOT require overnight travel and is geographically located in Columbus, Indiana.

The responsibilities of the position include, but are not limited to:

Provides Business Partnering with team members in assigned areas:  provides information, coaching, and consulting on a wide range of team member topics such as explanation of TME policies, programs, and procedures, benefits, leave of absences, support and investigation on team member related needs and concerns, performance development, performance management, and participation in meetings.

Responsible for recruitment and selection process within assigned area: This includes all facets or internal and external recruitment such as: needs assessment, advertising, screening, interviews, collaboration with hiring manager to achieve goals, due diligence, extending some job offers, onboarding, maintenance of applicant tracking system, and all related Centra and all legal compliance.  Responsible for ensuring strong recruitment practices to align with Centra’s culture, business needs, and goals.

Supports TME related projects, events, and endeavors as directed by TME Director Business Partnerships and SVP of TME.  Responsible for collaboratively ensure compliance with all related employment laws and Centra policies and culture. The TME team is responsible for achieving or exceeding the expected service standards while ensuring the integrity and clarity of the communication.  i.e. ensuring professionalism and compassion while not avoiding difficult conversations.  This position reports to the Director TME-Business Partnerships and works collaboratively with other TME Business Partners.

The position requires skills, education/ training and experience in the following areas:

  • Minimum of an Associate’s Degree in Human Resource Management or related field and a minimum of three year’s as a human resource professional or related filed. Experience in business partnering, recruitment, performance development, and employment related compliance; or equivalent combination of education and experience
  • Ability to communicate effectively with people both verbally and in writing (listens and understands problems and assist team members) at all levels as needed
  • Robust coaching/consultative and collaboration skills
  • Generalist level knowledge of Employment Law
  • Competency in various aspects of motivation and emotional intelligence
  • Administrative and organization skills
  • Time management
  • Deductive reasoning & investigatory skills
  • PC adept with HRIS and Microsoft

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Systems Engineer – Network (Full-Time) – Columbus, IN – This position oversees various activities surrounding information technology including, but not limited to systems analysis and design, hardware and software acquisition, installation, testing, training, maintenance, and ongoing technical support.  Provides expert technical skills and management on various information technology projects and initiatives.  Provides consultation or expert advice to senior management.  Assists the AVP of Network Infrastructure with development and implementation of strategic and tactical technology solutions.

The responsibilities of the position include, but are not limited to:

  • Cisco Route/Switching management and administration
  • VMware Networking management and administration
  • Wireless management and administration
  • Firewall management and administration
  • VMware Administration
  • Windows server 2012-2016 administration
  • Backup management and administration
  • Assists with Cisco UCCX Administration
  • Assists with Microsoft Exchange administration
  • Assists with Core Banking Infrastructure Administration
  • Installs and maintains software and hardware, diagnoses and corrects issues, defines and implements new system improvements with the goal of maximizing member services
  • Plans and projects future upgrades and increases in computing capacity
  • Purchases equipment from outside vendors as needed
  • Provides technical assistance for tier 3 issues.
  • Provides after hours and weekend support for critical networking issues.
  • Provides technical expertise in the design, maintenance and automation of reporting
  • Network security

The position requires skills, education/ training and experience in the following areas:

  • Bachelor’s degree (B.A.) from 4-year college or university; five to eight years related experience and/or training; or equivalent combination of education and experience.
  • Networking
  • Wireless
  • Routing protocols
  • Microsoft Windows server operating systems
  • Microsoft Exchange
  • Security
  • Storage
  • Cisco Call Manager, CCX and Unity
  • Disaster Recovery
  • Network monitoring
  • Windows Active Directory and group policy

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Associate Financial Advisor (Full-Time) – Columbus, IN – The Associate Financial Advisor (AFA) primarily focuses on helping credit union members assess and meet the core financial needs of growth, income, protection and legacy. They will also partner with credit union team members to help credit union members meet the other two core financial needs of cash management and credit. As a member of a financial advisor team, AFAs will focus on adding new credit union members to the Centra Financial Services (CFS) book of business (CU Members Served) and on working with existing CFS members. Typically, they will work a segment of the team’s book of business, covering a territory of the credit union such as certain branches, departments etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Gain full understanding of credit union members financial and personal goals and put the member’s/client’s needs first while working with them to identify, execute and follow up on opportunities to gather additional client assets.
  • Meet and profile prospective clients, review investment goals, prepare presentations, recommend investment products, follow up on client contacts, and help members/clients meet their needs through the sale of investment and securities products.
  • Build strong relationships with members within the credit union, profile and execute on new business, effectively work an existing book of business, assess member needs and recommend the right combination of products and solutions by consistently using the prescribed sales process.
  • Achieve sales and revenue goals and meet certain professional growth and development goals.

The position requires skills, education/ training and experience in the following areas:

  • Bachelor’s degree (B.A.) from a four-year college or university preferred.
  • Three years financial services sales & service experience preferred; or equivalent combination of education and experience.
  • The ability to obtain the following required license within 6 to 12 months: FINRA Series 6, 63 registrations required; IAR (65/66 or appropriate designation), Life, Health & Variable Licenses.
  • FINRA Series 7 preferred.
  • Strong people, sales and relationship skills
  • Proven oral and written communication skills
  • Self-starter eager to develop and expand knowledge

To be eligible for this role:

  • Have a satisfactory background check and securities registration with our licensed broker-dealer and/or verify all required insurance licensing.
  • Have all outside business activity reviewed to ensure no conflicts of interest exist and applicable regulatory requirements are met.

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Staff Accountant (Full-Time) – Columbus, IN – This position assists with preparation of all monthly financial reports and detail summaries, general ledger setup, maintenance, reconciliations, and staff training development.  Assists with cost accounting by product and member.  Performs specialized accounting in areas of mortgage lending, indirect lending costs, and investments.  Assists with member and branch inquiries, wire transfers, and procedures within the department.

The responsibilities of the position include, but are not limited to:

  • Oversees month end reconciliation process.
  • Daily performs proof posting & balancing routine.
  • Serves as a lead for Investment Accounting as well as other ledger posting.
  • Monthly, serves as a lead for Centra Financial Services and Centra Foundation Accounting.
  • Daily answers & processes teller/branch inquiries & errors.
  • Serves as backup by assisting in ledger account setup and mapping for financial reports.
  • Daily monitors Federal Reserve administration & end-of-day balances along with quarterly administration audit.
  • Weekly performs cash letter research.
  • Backs up staff as needed in the following areas: accounts payable, posting for credit cards, balancing trailer totals to the general ledger, checks disbursed and checkmate clearings.
  • Monthly completes reconciliations & related follow-up, as well as monitoring the reconciliation process with other staff.
  • Monthly assists with month-end routines for Centra Credit Union

This position requires skills, education/training and experience in the following areas:

  • Bachelor’s degree (B. A.) from a four-year college or university; two to five years related experience and/or training; or equivalent combination of education and experience.
  • Organization Skills
  • Accounting Skills
  • Deductive Reasoning Skills
  • Analytical Skills
  • Technology Skills: ability to utilize current personal computer technology to perform accounting functions.  This includes maintaining functional software knowledge of operating systems, spreadsheets, word processing and other accounting software.

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Facilities Support Specialist (Part-Time) – Columbus, IN – This position reports to the Facilities Manager and is responsible for maintenance and upkeep of all assigned Centra locations including commercial offices, branches and ATM’s.  This would include scheduling, coordinating and overseeing all facilities maintenance and repairs.  Conducts regular visits to branches and provides reports on general conditions of credit union owned and leased properties.  Ensures compliance with all local, state and federal regulations regarding fire protection, exit doors and lights, fire extinguishers, furnaces, elevators and required permits.

The responsibilities of the position include, but are not limited to:

  • Oversee contracted vendors responsible for facilities maintenance items including janitorial, lawn care, parking lot asphalting and repairs, striping and sealing, snow removal, tree and shrubbery maintenance, sprinkler systems, trash disposal, and recycling programs, maintenance of heating and air conditioning units, furnace, HVAC, generators, roof repairs, drive-up canopy repairs, exterior painting, exterior brick cleaning,  carpet cleaning and repair, electrical repair, plumbing repair, office/furniture moving, and other facility needs.
  • ATM cleanliness – develop schedule to power wash facade of each ATM bi-monthly and remove any debris from interior (15 branches and 32 ATM’s).
  • Coordinate and schedule maintenance and repairs of ATMs when required.
  • Assist Facilities Manager to manage facility requests from internal customers and coordinate vendors.
  • Handle minor repairs for branches and corporate offices (e.g. hang whiteboards).
  • Utilize MS Software including Excel and facilities software systems.
  • Performs other duties as assigned.

The position requires skills, education/ training and experience; or equivalent combination of education and experience in the following areas:

  • An Associates degree with one to five years of hands on facilities maintenance experience such as: electrical, plumbing, HVAC, general building maintenance, grounds-keeping, and construction repairs.
  • Organization Skills
  • Deductive Reasoning Skills
  • Communication Skills
  • Planning Skills
  • Time-Management Skills
  • Personal Computer Skills
  • Architectural Blueprint Reading Skills
  • Project Management Skills
  • Basic Construction Management Skills
  • Ability to liaison and coordinate with contractors

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Don’t see the perfect position right now? We’re growing and adding new positions all the time.   Send us your resume and we will review to see if you’re the right fit for a new position/role with Centra.  It’s an exciting time of growth for Centra and we don’t want to miss discovering you and the professional skills you would bring to the Centra family!  Thanks for thinking of us for your career.

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Centra is an Equal Opportunity Employer.