When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra employee, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!
Who We’re Looking For
You might be a good fit for our culture if you are:
- Friendly and helpful
- Service oriented
- Comfortable in a fast-paced environment
- Positive, passionate and accountable
Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.
For Full-Time Employees
For Full-Time and Part-Time Employees
|Comprehensive Medical/Prescription (3 plans)||Paid Holidays (9 full & 2 half)|
|Comprehensive Dental||Paid Vacation|
|Vision||401-K (with company matching)|
|Paid Personal Time||Incentives|
|Paid Bereavement||Internal Promotions|
|Employer Paid Life Insurance & ADD||Recruiting Referral Bonus|
|Employer Paid Short & Long Term Disability||Compassion Care|
|Flex Spending||Paid Parental & Elder Care Time Off|
|Tuition Reimbursement||Civic Service – Time Off|
|Professional Image Loans|
|Reward & Recognition Programs|
|Employee Assistance Program|
Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).
Member Service Associate (Part-Time) – Carmel, Columbus, Greensburg, Jeffersonville, Madison, and Scottsburg, IN
Member Service Associate (Full-Time) – Greensburg and Jeffersonville, IN
Member Service Representative (Part-Time) – Seymour, IN – This position is responsible for being the primary contact with members for all service and sales needs. They will open and maintain all deposit, loan and electronic products and services. An MSR will also proactively generate loans through the identification, solicitation and application taking and closing duties with all types of consumer loan products. An MSR will be required to achieve assigned goals including new checking account production, consumer loan production, member sales and service delivery, and other product and service cross-sell and referrals.
Member Service Representative (Full-Time) – New Albany, IN – This position is responsible for being the primary contact with members for all service and sales needs. They will open and maintain all deposit, loan and electronic products and services. An MSR will also proactively generate loans through the identification, solicitation and application taking and closing duties with all types of consumer loan products. An MSR will be required to achieve assigned goals including new checking account production, consumer loan production, member sales and service delivery, and other product and service cross-sell and referrals.
Contact Center Service Agent (Full-Time) – Columbus, IN or Jeffersonville, IN – This position is responsible for connecting with our members over the phone, on the internet, by fax or mail, and will use various computer programs and applications. This position will help answer questions and resolve concerns, as well as other service tasks, for instance opening accounts, closing accounts, conducting withdrawals and deposits. Service Agents will also educate members on products and services that may benefit them. The successful candidate for a Service Agent position must have a high school diploma or GED, and a strong commitment to exceptional service.
Contact Center Lending Agent (Full-Time) – Columbus, IN or Jeffersonville, IN – This position is responsible for positive member experience through service and sales performance that occurs primarily through interaction with members over the phone, on the internet, by fax or mail using various desktop applications and best practices. Responsible for providing first contact resolution and service recovery through cognitive thinking and actively listening to the needs of the member. Responsible for developing a lending specialty and for managing activities to obtain monthly goals primarily focused around loan generation, member development, checking and online banking growth. Practices issue resolution from basic to complex, employing active problem solving and account analysis to provide solutions based on member needs. Performs account opening, closing, payment processing, maintenance functions, and technical troubleshooting for all types of products and services. Also, demonstrates empowered decision- making skills to best serve members and the rest of the Credit Union team. Assist employees and managers in responding to a variety of member needs by providing support to Credit Union branches.
Title Clerk (Full-Time) – Columbus, IN – This position will track and record all the new loan titles that come into the credit union from the BMV. The position will also be responsible for maintaining title filing and payoffs, matching of titles to loan files, pull titles for paid off loans, be responsible for titles. Position will review and maintain various reports weekly, process and release mortgages processed through Consumer Lending, and answer the telephone and transfer calls.
Financial Advisor – New Albany, IN – This is primarily responsible for serving the financial needs of Centra Credit Union members and non-members through the sale of financial products and services. A Financial Advisor will cultivate strong working relationships with credit union staff, members, and key community and credit union contacts, as well as being committed to continual study and review of products, trends and economic conditions to ensure that members receive ethical and conscientious service and direction.
The successful candidate for a Financial Advisor must have:
- A Bachelor’s degree from an accredited college or university in a related field
- Two or more years of related experience in advertising/selling financial services
- Equivalent combinations of education and experience will be considered
- Life/health Insurance License Securities License: Series 7 and Series 66
- Long Term Care Certification
- ChFC or CFP designation or working towards the completion of one of these programs
- Proven success pattern in financial services industry
Assistant Vice President of Accounting – Columbus, IN – This NEW position is part of a growing organization. This is a challenging, high profile role that will manage, oversee, and direct accounting for the credit union. The Assistant Vice President of Accounting is responsible for directing the operations of the Accounting Department, providing leadership and vision for the line of business. Safeguards assets and assures accurate and timely recording of all transactions by implementing internal controls across all areas of responsibility. He/she prepares financial analysis, consultation, and expert advice to evaluate business opportunities, special projects, capital expenditures, and product costing. Coordinates and interfaces with outside audit firm and other 3rd party vendors. Ensures that financial records are maintained in accordance with Generally Accepted Accounting Principles (GAAP) and oversees preparation of Centra’s annual report. Investigates and resolves matters of significance on behalf of management, exercising discretion and independent judgment in decision making and handles complaints, disputes, and grievances on behalf of Centra.
Interested Applicants are encouraged to send their resume, including salary requirements, to HRRecruiting@Centra.org.
Centra is an Equal Opportunity Employer.