When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra Team Member, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!
Who We’re Looking For
You might be a good fit for our culture if you are:
- Friendly and helpful
- Service oriented
- Comfortable in a fast-paced environment
- Positive, passionate and accountable
Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.
For Full-Time Team Members
For Full-Time and Part-Time Team Members
|Paid Personal Time||Paid Vacation|
|Comprehensive Medical/Dental/Vision||Paid Family & Community Time|
|Employer Paid Life, ADD & Short/Long Term Disability Insurance||Paid Parental & Elder Care Time Off|
|Tuition Reimbursement||Paid Holidays (9 full & 2 half)|
|401-K (with company matching)|
|Bonus programs, including Partners in Performance Program|
|Employee Assistance Program|
Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).
Member Service Associate (Part-Time) – Clarksville, Columbus, Jeffersonville, Scottsburg, Shelbyville and Sellersburg, IN
Member Service Associate (Full-Time) – Edinburgh, IN
Corporate Administrative Assistant (Part-Time) – Columbus, IN – This position is responsible for for internal communications support, executive support and general administrative duties, as well as acting as a receptionist for the corporate office. The Corp. Admin. Assistant will also process payment and track expenses for the Marketing team.
Mortgage Loan Processor (Full-Time) – Columbus, IN – This position is responsible for greeting the membership and answering mortgage account inquiries, preparing all closing documents to be sent to the title company. The processor will also maintain closing report information; follow up on returned files, final title policies and recorded mortgages from the title companies. The processor is also responsible for preparing copies of loan documents to be sent to US Bank and completing all GL transfers related to each file.
Helpdesk Support Technician (Full-Time) – Columbus, IN – The Helpdesk Support Technician has primary responsibility for providing technical support to internal and external users. This position will answer helpdesk calls and attempt problem resolution, assess and troubleshoot online service tickets, and work with other IT staff to ensure issues are worked and resolved quickly. The optimal candidate will possess 1 – 3 years of experience, and A+/Net+ certifications are preferred.
Reporting Analyst – Columbus, IN – This position is responsible for proactively leads data utilization improvements, analyzes business data issues either system or processing, develops viable solutions to remediate operational risk, and implements efficiencies and data integrity controls. This position will collaborate, communicate, and act as a liaison between the business area and other departments to generate consistency across the organization.
Branch Loan Officer – Jeffersonville, IN – This position is responsible for positive member loan delivery experience through sales and service performance. Responsible for meeting and servicing the financial loan needs of all members through promoting and selling all types of Centra loan products and services based upon member needs. Proactively generate loan production through the solicitation, application taking, underwriting, and closing duties associated with all types of loan products. Cross sell other Centra products and services during loan interactions while delivering world class member service. Assist with tracking, administration, maintenance, and team training of all loan products and services as assigned by branch manager.
The successful candidate for a Branch Loan Officer must have:
- One to three years related experience and/or training; or equivalent combination of education and experience
- Credit scoring and loan underwriting knowledge
- NMLS Registration (or the ability to receive)
Human Resources Generalist – Columbus, IN – The Human Resource Generalist is responsible for talent acquisition, team member relations, and HR administration as needed and project work as assigned. Talent Acquisition activities including all facets of Centra’s internal job posting process, external recruitment, job fairs, college and community recruiting relationships, maintaining talent pipeline and applicant tracking, screening candidates, works closely with hiring managers, due diligence of candidates, and onboarding. Team Member Relations activities including responding to team member’s human resource inquiries and needs in a responsive and professional manner with a service and team mindset. Must have an astute understanding of what issues need to be elevated to the SVP of Human Resources. Foster a positive environment for all team members. Provide advice and counsel to team members that aligns with Centra’s values and service standards, Centra’s policies, and employment law. HR Administration and Projects activities including administrative responsibilities related to talent acquisition and onboarding, NMLS (mortgage licensing) administration of team members, submitting transfer and team member update tickets, audit and maintenance of employee and applicant records. Human Resources takes a team approach to general human resource activities and projects. This position provides backup support to HR colleagues as needed and collaborates with HR team and other stake holders on various HR projects as assigned by SVP of HR.
Interested applicants are encouraged to download the Employment Application or stop by your nearest branch to pick up an application. This PDF is a fillable form, and can be completed and signed electronically. When complete, email to firstname.lastname@example.org.
Fillable form features may require the latest version of Adobe Acrobat Reader DC, download for free > get.adobe.com
If you’re unfamiliar with fillable forms, you can download, print and fill out the application manually, then email to email@example.com or mail to: Human Resources, Centra Credit Union, PO Box 789, Columbus, IN 47202.
Centra is an Equal Opportunity Employer.