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Careers with Centra

When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra employee, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!

Who We’re Looking For

You might be a good fit for our culture if you are:

  • Friendly and helpful
  • Service oriented
  • Comfortable in a fast-paced environment
  • Positive, passionate and accountable

Benefits

Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.

Benefits for Full-Time Employees

Benefits for Full-Time and Part-Time Employees

Comprehensive Medical/Prescription (3 plans) Paid Holidays (9 full & 2 half)
Comprehensive Dental Paid Vacation
Vision 401-K (with company matching)
Paid Personal Time Incentives
Paid Bereavement Internal Promotions
Employer Paid Life Insurance & ADD Recruiting Referral Bonus
Employer Paid Short & Long Term Disability Compassion Care
Flex Spending Paid Parental & Elder Care Time Off
Tuition Reimbursement Civic Service – Time Off
Professional Image Loans
Reward & Recognition Programs
Employee Assistance Program

Available Positions

Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).

Member Service Associate (Part-Time)

Member Service Associate (Full-Time)

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Contact Center Service Agent (Full-Time and Part-Time) – Columbus, IN – This position is responsible for connecting with our members over the phone, on the internet, by fax or mail, and will use various computer programs and applications. They will help answer questions and resolve concerns, as well as other service tasks, for instance opening accounts, closing accounts, conducting withdrawals and deposits. Service Agents will also educate members on products and services that may benefit them.  The successful candidate for a Service Agent position must have a high school diploma or GED, and a strong commitment to exceptional service.

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Member Service Representative (Full-Time) – New Albany, IN – This position is responsible for being the primary contact with members for all service and sales needs.  They will open and maintain all deposit, loan and electronic products and services.  An MSR will also proactively generate loans through the identification, solicitation and application taking and closing duties with all types of consumer loan products.

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Assistant Branch Manager – Edinburgh, IN – This position is responsible for overseeing the effective management of the branch office.  Responsible for branch management which includes fulfillment of supervisory and staff development duties; ensuring positive member experience standards through sales and service delivery; delivering loans, savings and net income growth within budgetary requirements; and maintaining branch in safe and sound manner in compliance with policies and procedures. We are seeking an individual with a history of demonstrated sales leadership preferably in the financial services market and excellent management/leadership skills.

The successful candidate for an Assistant Branch Manager must have:

  • Three or more years of previous financial and lending experience
  • A successful history of mentoring and motivating teams
  • A proven history of providing exceptional customer service and sales
  • Excellent communication skills
  • A business degree from an accredited college or university
  • Equivalent combinations of education and experience will be considered

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Freddie Mac Mortgage Representative – Columbus, IN – This position is responsible for The Freddie Mac Mortgage Representative will be responsible for collecting open delinquent Freddie Mac mortgage accounts by telephone calls and letters per Freddie Mac guidelines.  Utilize Akcelerant to maintain records.  Maintain all Freddie Mac Mortgage loan files. This includes, but is not limited to PMI mortgage reporting, property inspections, file claims for expenses, foreclosure processing. Monthly reporting for Indiana Foreclosure Prevention payments.  Document all findings on the Akcelerant system and maintain mortgage files for Freddie Mac loans.  Keep up to date with all Freddie Mac regulations and Guide updates. Other duties as assigned.

The successful candidate for a MLP position must have:

  • High school diploma or general education degree (GED)
  • One year related experience and/or training; or equivalent combination of education and experience
  • Mortgage lending knowledge
  • NMLS Registration (or the ability to receive)

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Mortgage Loan Originator – Columbus, IN – The Mortgage Loan Originator is responsible for origination of residential mortgages and driving personal production goals.  You will Interview and advise prospective members regarding residential mortgage and consumer products.  You will focus on relationship building and delivery at high level of customer service on a consistent basis, maintaining an on-going relationship with local realtors, builders, Centra groups and communities at large.  Attend real estate and community meetings, as well as participate in special promotional events to promote the credit union.

The successful candidate for a MLO position must have:

  • An Associate’s degree from an accredited college or university, preferred
  • Three or more years related experience and/or training
  • Equivalent combinations of education and experience will be considered
  • Mortgage lending knowledge and secondary market background
  • NMLS Registration (or the ability to receive)

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Staff Internal Auditor – Columbus, IN – This NEW position is part of a growing organization and Internal Audit Department.  The Staff Internal Auditor is responsible for performing assigned audits as scheduled in the Audit Plan through planning and follow-up.    Works with CPA firm to facilitate external audits.  Assists in regulatory examinations and internal audit functions as assigned.  Supports the Director of Internal Audit, including acting as a resource through empowered decision making in the absence of the Director of Internal Audit.  Responsible for preparing reporting information and participating in Supervisory Committee meetings.

The successful candidate for a Staff Internal Auditor must have:

  • A Bachelor’s degree from an accredited college or university
  • Three or more years of related experience and/or training
  • Equivalent combinations of education and experience will be considered

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Assistant Vice President of Accounting – Columbus, IN – Centra Credit Union has an opportunity for an Assistant Vice President of Accounting.  This is a challenging, high profile role that will manage, oversee, and direct accounting for the credit union.  The Assistant Vice President of Accounting is responsible for directing the operations of the Accounting Department, providing leadership and vision for the line of business.   Safeguards assets and assures accurate and timely recording of all transactions by implementing internal controls across all areas of responsibility.  He/she prepares financial analysis, consultation, and expert advice to evaluate business opportunities, special projects, capital expenditures, and product costing.  Coordinates and interfaces with outside audit firm and other 3rd party vendors.  Ensures that financial records are maintained in accordance with Generally Accepted Accounting Principles (GAAP) and oversees preparation of Centra’s annual report.  Investigates and resolves matters of significance on behalf of management, exercising discretion and independent judgment in decision making and handles complaints, disputes, and grievances on behalf of Centra.

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Vice President of Marketing – Columbus, IN – Centra Credit Union has an opportunity for a Vice President of Marketing.  This is a challenging, high profile role that will manage, oversee, and direct all aspects of marketing for the credit union.  The Vice President of Marketing is responsible for developing strategies that drive business into our delivery channels through brand development, resulting in accelerated company growth through marketing efforts.  They are responsible for all areas of the marketing department including strategy and analysis, execution, marketing analytics, brand image, digital and traditional advertising, lead generation, social media, media relations, and member communications strategies and tactics.  They are to maintain efficiency and accuracy within the department and ensure laws and policies are adhered to while delivering high quality, timely execution.

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Interested Applicants are encouraged to send their resume, including salary requirements, to HRRecruiting@Centra.org.

Centra is an Equal Opportunity Employer.