When you work for Centra, you aren’t just working for a great financial institution. You’re working for the benefit of all of our members. As a Centra employee, you have the opportunity to be part of an awesome team and to make a difference in somebody’s life!
Who We’re Looking For
You might be a good fit for our culture if you are:
- Friendly and helpful
- Service oriented
- Comfortable in a fast-paced environment
- Positive, passionate and accountable
Centra offers competitive compensation and benefits. When you work with us, you’ll enjoy a professional environment with a family-focused culture, commitment to work-life balance, and opportunities to develop.
For Full-Time Employees
For Full-Time and Part-Time Employees
|Comprehensive Medical/Prescription (3 plans)||Paid Holidays (9 full & 2 half)|
|Comprehensive Dental||Paid Vacation|
|Vision||401-K (with company matching)|
|Paid Personal Time||Incentives|
|Paid Bereavement||Internal Promotions|
|Employer Paid Life Insurance & ADD||Recruiting Referral Bonus|
|Employer Paid Short & Long Term Disability||Compassion Care|
|Flex Spending||Paid Parental & Elder Care Time Off|
|Tuition Reimbursement||Civic Service – Time Off|
|Professional Image Loans|
|Reward & Recognition Programs|
|Employee Assistance Program|
Individuals often begin their career with Centra as a Member Service Associate; this is because our Member Service positions comprise the majority of positions within the organization. The MSA is a member-facing position committed to providing exceptional service and product education/referrals to our members at each transaction or interaction. In the industry, similar positions are most often called Tellers. The successful candidate for a MSA position must have a high school diploma or GED, cash handling experience, and a strong commitment to exceptional member service (typically gained through customer service experience, which is preferred but not required).
Member Service Associate (Part-Time) – Greensburg, Jeffersonville, Madison, Scottsburg, Sellersburg and Seymour, IN
Member Service Associate (Full-Time) – Carmel and Jeffersonville, IN
Member Service Representative (Full-Time) – New Albany, IN – This position is responsible for being the primary contact with members for all service and sales needs. They will open and maintain all deposit, loan and electronic products and services. An MSR will also proactively generate loans through the identification, solicitation and application taking and closing duties with all types of consumer loan products. An MSR will be required to achieve assigned goals including new checking account production, consumer loan production, member sales and service delivery, and other product and service cross-sell and referrals.
Imaging / Record Retention (Full-Time) – Columbus, IN – This position is responsible for researching documents relating to members’ accounts. This position will verify receipt of all loan documents by reviewing against new loan report, and maintain a log of new loan reports. Also responsible for reviewing imaged documents for clarity and assuring documents are prepared for destruction weekly.
Branch Sales Manager – Carmel, IN – This position is responsible for overseeing the efficient and effective management of a branch office. The Branch Sales Manager is responsible for branch management, which includes fulfillment of supervisory and staff development duties; ensuring positive member experience standards through sales and service delivery; delivering loan, savings and net income growth within budgetary requirements; and maintaining branch in a safe and sound manner in compliance with policy and procedure. The successful candidate for a Branch Manager must have:
- Three or more years of previous financial and lending experience
- A successful history of mentoring and motivating teams
- A proven history of providing exceptional customer service and sales
- Excellent communication skills
- A business degree from an accredited college or university
- Equivalent combinations of education and experience will be considered
Financial Advisor – New Albany, IN – This is primarily responsible for serving the financial needs of Centra Credit Union members and non-members through the sale of financial products and services. A Financial Advisor will cultivate strong working relationships with credit union staff, members, and key community and credit union contacts, as well as being committed to continual study and review of products, trends and economic conditions to ensure that members receive ethical and conscientious service and direction.
The successful candidate for a Financial Advisor must have:
- A Bachelor’s degree from an accredited college or university in a related field
- Two or more years of related experience in advertising/selling financial services
- Equivalent combinations of education and experience will be considered
- Life/health Insurance License Securities License: Series 7 and Series 66
- Long Term Care Certification
- ChFC or CFP designation or working towards the completion of one of these programs
- Proven success pattern in financial services industry
Vice President Business Services – Jeffersonville, IN – This is a challenging, high profile role that will manage, oversee, and direct commercial business for the credit union. The Vice President Business Services is responsible for developing new commercial business and managing a significant individual and regional portfolio of lending and non-borrowing business services relationships. This position utilizes extensive knowledge of ancillary services and products to facilitate cross selling and actively participates in community and business organizations to remain highly involved in target markets. Identifies business opportunities, develops existing customer base and initiates new client relationships that are large and highly complex to meet the highest production goals. Structures, underwrites and presents loan request in accordance with internal and regulatory policies and procedures. Negotiates terms and loan structures with customers based in risk consideration and internal pricing parameters in a highly effective manner. Utilizes sales expertise to build a pipeline of prospective clients and develops on extensive referral network. Supervises the business services loan officers and sets individual sales goals for each person. Trains the sales staff and shares knowledge, skills and direction. Responsible for the growth of commercial deposits and loans. Oversees and ensures that policies and procedures are in place, reviewed annually and are adhered to by staff. Assist branch manager and Centra employees in getting the business deposits and loans. Makes budget recommendations and is responsible for ensuring that the department stays within their set budget. Ensures accurate and timely completion of all departmental reports for senior management and Board. Provides consultation or expert advice to management. Investigates and resolves matters of significance on behalf of members exercising discretion and independent judgment in decision making. Handles complaints, disputes and grievances on behalf of Centra. Looks for opportunities to pre-approve other products and services to offer the member(s) and exercises discretion and independent judgment in decision making. Directly and through subordinate staff, oversees Business Services Operations team including underwriting, servicing, documentation preparation, etc. Oversees workout of troubled commercial loans and disposition of OREO assets.
Interested Applicants are encouraged to send their resume, including salary requirements, to HRRecruiting@Centra.org.
Centra is an Equal Opportunity Employer.