Use the link below to make a loan payment with a debit card. To pay from a bank account, please register for digital banking.
Contact Us
Try our FAQs first
Get the answers you need to the frequently asked questions you have about Centra Credit Union.
Fill out this simple form, and a Centra Team Member will be in touch soon.
Give us a call
Representatives available:
Monday – Friday: 8 AM – 6 PM
Saturday: 8 AM – 2 PM
Experiencing card fraud after hours? Support is available!
First, log into your digital banking account, choose ‘Card Management’ under the ‘Account Services’ menu, and turn off your card to prevent any further transactions.
Next, call our 24/7 fraud support:
For debit card fraud, call 844-698-7053.
For credit card fraud, call 888-918-7341.
Phone Numbers
Debit Cards
Activate a Debit Card: 800-992-3808
Report a Lost or Stolen Debit Card: 844-698-7052
General Debit Card Questions: 844-698-7052
Initiate a Debit Card Dispute: 844-698-7053
Credit Cards
Activate a Credit Card: 800-527-7728
Report a Lost or Stolen Credit Card: 866-820-3882
General Credit Card Questions: 866-820-5852
Initiate a Credit Card Dispute: 888-918-7341
Mortgage Servicing
Servicing Questions: 800-232-3642 ext. 0334
Addresses
Corporate Headquarters
Centra Credit Union
PO Box 789
3801 Tupelo Drive
Columbus, IN 47202
Centra Supervisory Committee
PO Box 564
Columbus, IN 47202-0564
Routing Number
274972883
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