Make an Appointment

Our Contact Center is currently experiencing high call volume and long wait times. If you need to check the status of your economic impact payment, please use the IRS Get My Payment portal.

You have several easy ways to make your loan payments, whether from your Centra account or an account at another financial institution. To make payments from your Centra account, simply sign into Online Banking and manage payments under the Transfer tab. To make payments from another institution in person you can Make an Appointment or call us at 800-232-3642. To make a payment from another institution online, click below to launch the online payment center.*

If your next due payment isn’t showing and you haven’t yet made a payment this month, please call us at 800-232-3642 or stop by your local branch to update your account.

Need help?

If you need assistance with any of these payment options, or need to set up recurring payments from another financial institution, call us at 800-232-3642.

*$5 charge per use for unregistered users. Payments may take up to 2 business days to post to your loan account. Excludes Centra Credit Cards and 1st Mortgage payments.