Centra will never call you and ask for your personal information. This includes your account numbers, credit and debit card numbers, Social Security number, digital banking username and password, and any other sensitive information. If someone calls you claiming to be from Centra and asks for any personal information, you should hang up immediately and call your nearest Centra location or our Contact Center at 800-232-3642. Visit our Fraud Prevention and Protection Center to learn more.