As a reminder, Centra will never call you asking for your personal information. We’ll never ask for your account numbers, card numbers, Social Security number, digital banking username and password, and other sensitive information. If someone calls you claiming to be from Centra and asks for personal information, hang up immediately and call a Centra location or our Contact Center at 800-232-3642. Learn more on our Fraud Prevention and Protection Center.

Centra no longer offers reloadable cards. Members with existing cards can continue using them until they expire.

Visa® Reloadable Card: Manage Your Card

Visa® Reloadable Student Card: Manage Your Student Card

Visa® Reloadable Travel Card: Manage Your Travel Card

To report your reloadable card as lost or stolen, please call 1-866-760-3156.

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