As a reminder, Centra will never call you asking for your personal information. We’ll never ask for your account numbers, card numbers, Social Security number, digital banking username and password, and other sensitive information. If someone calls you claiming to be from Centra and asks for personal information, hang up immediately and call a Centra location or our Contact Center at 800-232-3642. Learn more on our Fraud Prevention and Protection Center.

Skip-a-Pay

Kick back, relax, and skip a payment on your Centra loan when you need to!

Whether you’ve experienced an unexpected life event or are running a little short on cash, Centra’s Skip-a-Pay might be the perfect break for you! Instead of making a Centra loan payment, you can use the extra cash to pay off other high-interest bills, pay for that home improvement project, or start saving for a vacation!

Skip-a-Pay lets you skip a payment on eligible loans*, extending your due date (and loan maturity date) by 30 days. You can skip only one payment every 12 months, with a maximum of four skipped payments for the life of the loan. Your loan must be paid current to be eligible for Skip-a-Pay and must not have active collateral protection insurance, also known as lender-placed insurance.

A $25 service charge is applied to the balance of the loan at the time the Skip-a-Pay is processed. If you’d like to pay the service charge when you skip the payment, you can make a $25 payment to the principal balance.


*Skip-a-Pay is not available for home equity lines of credit, indirect lease loans, pledge loans, and credit cards.

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