September 2025: A letter from the President

Dear Members,

I’m excited to share that our New Albany team is almost ready to relocate from Northwest Ordinance Lane to 804 Hausfeldt Lane. We’ll be opening the new location soon, giving you the chance to stop by and see the fresh, new space designed with you in mind. Later this year, we’ll be hosting the grand opening. The New Albany team can’t wait to welcome you!

At Centra, we’re your neighbors, friends, and family. This move is just one more way we’re working alongside you as your trusted financial partner.

As we move into fall, we’re also looking forward to celebrating International Credit Union Day with all our Members in October. This annual event is a reminder of the power and importance of the credit union movement and the way we work together to build a legacy, because everyone deserves an opportunity. We’re proud to be part of a global network that puts people over profit. As a Credit Union, we succeed together!

In the spirit of helping you reach your goals and build your legacy, we recently launched brand new financial calculators available to you on Centra.org. Whether you’re planning for a big purchase, paying down high-interest debt, or saving for the future, these easy-to-use tools can help you map out your next steps and make confident financial decisions. If you’re looking for more in-depth financial guidance, our certified financial counselors are here to help. You can schedule an appointment easily online.

Thank you for being a Centra Member. I hope that you’ll join us at our new location on 804 Hausfeldt Lane in the weeks to come. Be sure you follow us on social media @centracu to stay up to date. In the meantime, if there’s anything our Team Members can do to help make your banking experience more valuable, please don’t hesitate to reach out. You can chat with one of our experienced Contact Center agents online at Centra.org or visit any of our 28 branch locations.

We’re here for you and are happy to help, because at Centra, we’re a community of people who succeed together.

Sincerely,
Rick A. Silvers
President & CEO