Is your contact info up-to-date?
Keeping your contact info up-to-date is important! That way, you can have peace of mind knowing you won’t miss out on important account notices or information.
1. Is your phone number up-to-date? If not, you’re missing out on fraud alerts and the convenience of digital banking! Your security is our priority. If a debit card purchase looks suspicious, we can text you to check in! Two-step verification for digital banking also keeps your account safe and secure.
2. Is your email address up-to-date? Stay in-the-know about Centra’s holiday closings, community events and donations, and more! Plus, if you have Cashback Checking, we’ll let you know when your eStatement is ready and show you how much you earned.
3. Is your mailing address up-to-date? Certain account notices are sent by mail, so make sure it doesn’t fall into the wrong hands!
Updating your information is quick and easy! If you use digital banking, simply log in and head to the ‘Settings’ menu. From there, you can update your:
- Mailing address
- Email address
- Phone number
Forgot your digital banking username or password? Click the ‘Forgot..?’ links under the login fields. If you don’t use digital banking or are locked out, stop by your nearest Centra location or give us a call at 800-232-3642. Please note that you won’t be able to change this information for another Member, even those with whom you share an account. Remind them to update their contact information as well!