Please accept our apologies. Our Contact Center is experiencing extremely high call volumes which may result in long wait times for some callers.

Manage your money 24/7 using our bank-by-phone services.

  • Check account balances
  • Transfer funds
  • Make loan payments
  • And more

Get Started

To bank by phone, you’ll need the Personal Identification Number (PIN) that was given to you when you opened your account. Please note: this is not the same PIN you use for your ATM or debit card.

Then call in to one of these two numbers, depending on where you are:

COLUMBUS

812-378-0012

EVERYWHERE ELSE

800-458-4771

bank By Phone Guide

The CentraPhone menu options will change based on the products you have with Centra. If you do not have a certain product with us, you will not hear the prompt for that menu option.

1

Checking

2

Savings

3

Certificates/IRAs

4

Loans

5

Change PIN

6

Withdrawals

7

Credit Cards

8

 8

9

Previous Menu

*

Listen to transactions again

0

Speak to a representative

#

Repeat
menu

Forget Your PIN?

No problem. For PIN assistance or other questions, contact us today, visit any Centra location, or make an appointment that works with your schedule.