As a reminder, Centra will never call you asking for your personal information. We’ll never ask for your account numbers, card numbers, Social Security number, digital banking username and password, and other sensitive information. If someone calls you claiming to be from Centra and asks for personal information, hang up immediately and call a Centra location or our Contact Center at 800-232-3642. Learn more on our Fraud Prevention and Protection Center.

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Bank-by-phone with CentraPhone

Get quick access to your account information in minutes with CentraPhone! Call in 24/7 and get the information you need, all without having to wait on hold!

Easy and quick access to the information you need

  • Quick access to your current balance, last deposit, and last withdrawal.
  • The option to speak with a live agent if you need further assistance.
  • A dynamic menu of options to ensure you get the information you need, quickly.
  • Access to information about mortgages, credit cards, home equity lines of credit, and payoff quotes for some loans.

Getting Started

To use CentraPhone, simply call:

800-458-4771

Tip: Add CentraPhone to your contact list for easy access!

If you haven’t used CentraPhone before, you’ll first be prompted to create a six-digit PIN. This helps ensure the safety and security of your accounts.

Forgot your PIN? No problem! Just give us a call at 800-232-3642, and a Team Member can help change your PIN.

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