November 2025: A letter from the President

Estimados diputados,

I started my journey as Centra’s President and CEO in 2016. Together, we’ve accomplished so much in my time here, but the expansion of our community involvement has been one of the most meaningful successes. As the holidays approach, I’m reminded of the power of community and the joy that comes from giving. At Centra, we’re proud to continue a tradition that brings warmth and hope to families across the Communities we serve: the Centra Foundation Holiday Giving Program.

This annual initiative is truly one of my favorites. The holiday season can be stressful for many, especially with the continuous rise in costs of goods and services. The Holiday Giving Program not only seeks to provide gifts to children, but to relieve added pressure to parents already struggling to make ends meet.

Monetary donations of any size are welcome, and 100% of the proceeds go directly to local nonprofits to ensure they’re able to provide holiday gifts for children in our Communities. Your generosity helps create moments of joy and lasting memories for families who need it most.

The spirit of giving doesn’t stop with the holidays. I’m proud to share that Centra and our Team Members recently completed our Campaña United Way en el lugar de trabajo, reaching yet another new record for Team Member participation. This amazing achievement is a testament to the compassion and generosity of our Team Members, and it reflects Centra’s ongoing commitment to making a meaningful difference year-round.

I’m also proud to share that Centra and the Centra Foundation’s efforts were recently recognized with the Dora Maxwell Social Responsibility Award for credit unions in the $1+ billion category by the Indiana Credit Union League. This award celebrates credit unions that demonstrate exceptional commitment to community outreach and social responsibility. This award reflects the backbone of our organization, our Team Members, and their dedication to living out Centra’s vision of creating value.

On a personal note, I was humbled to receive the Professional Achievement Award from the Indiana Credit Union League this year. This recognition is truly a reflection of the incredible Team Members I have the privilege of working with each day and the wonderful Members our Credit Union serves. Thank you for allowing me to be part of this journey.

Serving as your President and CEO has been the greatest honor of my professional career, and I am beyond grateful to have been part of the 85-year legacy Centra holds within the credit union movement. Seeing the impact our Credit Union has had on our Members, Team Members, and Communities has been incredibly touching, and I will treasure the memories of my time here.

Looking ahead, Centra remains focused on innovation that best serves our Members, Team Members, and growing community needs. Our Executive Leadership team and Board of Directors recently met to explore the integration of ethical artificial intelligence practices into our organization. We partnered with industry expert John Best to ensure that our approach is responsible, transparent, and aligned with our values.

This initiative presents exciting opportunities to reduce costs, enhance our operational efficiency, and improve Member services. By embracing AI, we’re not just investing in technology. We’re investing in a future where Centra can serve you more effectively.

Centra is well positioned for future growth, and our current strategic initiatives will guide the credit union for years to come. As I prepare for my retirement on January 9, 2026, I’m excited to imagine the possibilities for Centra Credit Union with our very own Brad Davis assuming the leadership mantle. Brad has been with Centra for more than 14 years and has been in the financial industry for more than 30 years. His broad experience and robust leadership qualifications will serve you, our Members, our Team Members, and our Communities well.

While I’m looking forward to this next chapter for myself and my wife, I will miss having the great honor of coming to Centra Credit Union and dreaming of new ways to create value for you and all of our stakeholders. However, I know that the Credit Union is in great hands, and I can’t wait to follow Centra’s progress throughout the next year and beyond. Thank you for joining us and being part of the Centra family. I’m grateful to have shared this journey with you, and I wish you all a joyful, peaceful holiday season and a happy new year.

Atentamente,
Rick A. Silvers
Presidente y Consejero Delegado