With our system updates, many convenient new enhancements have been added to Centra’s Online and Mobile Banking, including the option to set your User ID to anything you want!
To use this new feature, log in using your current username and password. You will notice that you can access all of your accounts with a single User ID. You no longer need multiple User IDs for all accounts.
To Change Your User ID
Simply click on the “My Profile” tab on the top right of the screen, select “My Profile” and then “Change User ID.” You can then type in any User ID between 8 and 26 characters using letters and numbers. Click “Update” to complete the process.
If you are having issues logging in please contact us at 1-800-232-3642 and a Contact Center Representative will be happy to help.